Waiting, waiting, waiting

Crow331 · Post by **Crow331** » Sun Oct 03, 2010 11:50 pm

I am still waiting for the books I dropped off at San Diego Comic-con over 2 months ago, which I think it ridiculous. They gave me an estimate of 40 days, which we are way past, but they know damn well how many books they average during comic-con and how long these will take.

They obviously lie to get people's business and I think what they do is BS. I won't be submitting again during comic-con, if at all !

xodacia81 · Post by **xodacia81** » Mon Oct 04, 2010 12:12 am

I submitted 3 books a while back and was told that it would be 7-10 weeks. I'm looking at November before I know anything. I feel your pain.

ckb · Post by **ckb** » Mon Oct 04, 2010 11:43 am

The only option with CGC is to submit it and forget it. When the boxes show up, be surprised.

Or do on-site if you are lucky enough to have them set up near you.

maraxusofkeld · Post by **maraxusofkeld** » Mon Oct 04, 2010 6:42 pm

Cant you call and ask them whats up?

Crow331 · Post by **Crow331** » Tue Oct 05, 2010 10:59 am

I did ... their response was "we had over XXXXX amount of books submitted at comic-con so our response time is running 3-4 weeks behind" ... that's the other thing. If you are that far behind, I shouldn't have to call to find out where my books are, they should call or email and let their customers know. It reflects badly on their company IMO.

My point is that they do comic-con every year and have a pretty good idea how many books they average from year to year and how long it takes to process. They obviously are BSing to get your business when they say 30-40 days. If they told you it would be 3 months, you probably wouldn't submit!

This was my first time submitting so if I ever do it again, I will take the "submit and forget about it" approach.

ckb · Post by **ckb** » Tue Oct 05, 2010 11:37 am

The other lesson is don't submit during convention season without expecting a delay. When they take the show on the road it really messes things up. Happens every year.

March/April/May is better.

CGC states somewhere in their policies that the only guaranteed turnaround times are for the high end services. Everything else is best effort.

Daniel Jackson · Post by **Daniel Jackson** » Tue Oct 05, 2010 11:44 am

Crow331 wrote:I did ... their response was "we had over XXXXX amount of books submitted at comic-con so our response time is running 3-4 weeks behind" ... that's the other thing. If you are that far behind, I shouldn't have to call to find out where my books are, they should call or email and let their customers know. It reflects badly on their company IMO.

Agreed. Sounds like they need to work harder on their customer relation skills.

tmcneil82 · Post by **tmcneil82** » Tue Oct 05, 2010 1:28 pm

Daniel Jackson wrote:
Crow331 wrote:I did ... their response was "we had over XXXXX amount of books submitted at comic-con so our response time is running 3-4 weeks behind" ... that's the other thing. If you are that far behind, I shouldn't have to call to find out where my books are, they should call or email and let their customers know. It reflects badly on their company IMO.

Agreed. Sounds like they need to work harder on their customer relation skills.

Why would they bother? Are you going to use PGX? Really? They have a monopoly and know it, and they have become too much an industry standard to have felt a need for improvement.

superman-prime · Post by **superman-prime** » Tue Oct 05, 2010 8:44 pm

wow 2 months

booted · Post by **booted** » Mon Nov 15, 2010 8:44 pm

I dropped off 3 comics at a local comic shop in early August. Store owner was going to send away that week or following. Told me to check again in Nov, still not there.

3 months

xodacia81 · Post by **xodacia81** » Mon Nov 15, 2010 8:51 pm

booted wrote:I dropped off 3 comics at a local comic shop in early August. Store owner was going to send away that week or following. Told me to check again in Nov, still not there.

3 months

I did the same thing, only mine was around the 7th of September. I just got mine back this week, so it takes a while. Ask the owner if there's been any news from CGC about delays. Make sure they even got the books or if they've been sent and maybe lost in the post. Good luck.

maraxusofkeld · Post by **maraxusofkeld** » Mon Nov 15, 2010 8:55 pm

Anyone submit any pre unity with a shot at 9.8? If so Pm me !

superman-prime · Post by **superman-prime** » Mon Nov 15, 2010 9:03 pm

wow 3 months

xodacia81 · Post by **xodacia81** » Mon Nov 15, 2010 9:19 pm

maraxusofkeld wrote:Anyone submit any pre unity with a shot at 9.8? If so Pm me !

I have some that I might if a sale falls through.

booted · Post by **booted** » Mon Nov 15, 2010 9:41 pm

I bought some comics from imagesowner2, (solar 10, harbinger 0 & 5), they looked like 9.6/9.8's to me. Hoping CGC thinks so too.

Keep you guys posted

maraxusofkeld · Post by **maraxusofkeld** » Mon Nov 15, 2010 10:52 pm

booted wrote:I bought some comics from imagesowner2, (solar 10, harbinger 0 & 5), they looked like 9.6/9.8's to me. Hoping CGC thinks so too.

Keep you guys posted

If you get a Harby #5, I'd definitely buy it !

booted · Post by **booted** » Mon Nov 15, 2010 11:42 pm

maraxusofkeld wrote:
booted wrote:I bought some comics from imagesowner2, (solar 10, harbinger 0 & 5), they looked like 9.6/9.8's to me. Hoping CGC thinks so too.

Keep you guys posted
If you get a Harby #5, I'd definitely buy it !

Sorry, they aren't for sale, just adding to my collection.

Daniel Jackson · Post by **Daniel Jackson** » Tue Nov 16, 2010 10:51 am

Good luck on the grades, hopefully you'll get them back soon.

booted · Post by **booted** » Wed Dec 15, 2010 9:41 pm

Called the comic book shop and he said to check after Christmas. Seriously? Has anyone ever waited 4-5 months on 3 comics?

slym2none · Post by **slym2none** » Wed Dec 15, 2010 10:19 pm

booted wrote:Called the comic book shop and he said to check after Christmas. Seriously? Has anyone ever waited 4-5 months on 3 comics?

That probably isn't the record...

-slym

superman-prime · Post by **superman-prime** » Wed Dec 15, 2010 10:23 pm

ouch thats on the nuts side

IMJ · Post by **IMJ** » Wed Dec 15, 2010 11:01 pm

Daniel Jackson wrote:
Crow331 wrote:I did ... their response was "we had over XXXXX amount of books submitted at comic-con so our response time is running 3-4 weeks behind" ... that's the other thing. If you are that far behind, I shouldn't have to call to find out where my books are, they should call or email and let their customers know. It reflects badly on their company IMO.

Agreed. Sounds like they need to work harder on their customer relation skills.

They have a virtual monopoly and they know it. Nuff said.

TheVisitor · Post by **TheVisitor** » Thu Dec 16, 2010 10:58 am

I submitted books on Oct 18. They were graded by December 1 and encapsulated last Friday (12/10). I'm told that they won't ship for a week or so as everything is behind. These are moderns mind you. I also submitted some Value Tier books that I probably won't see until February or March.

Phil

Daniel Jackson · Post by **Daniel Jackson** » Thu Dec 16, 2010 10:58 am

IMJ wrote:
Daniel Jackson wrote:
Crow331 wrote:I did ... their response was "we had over XXXXX amount of books submitted at comic-con so our response time is running 3-4 weeks behind" ... that's the other thing. If you are that far behind, I shouldn't have to call to find out where my books are, they should call or email and let their customers know. It reflects badly on their company IMO.

Agreed. Sounds like they need to work harder on their customer relation skills.
They have a virtual monopoly and they know it. Nuff said.

Sad way to run a business though.

Drift · Post by **Drift** » Fri Dec 24, 2010 3:56 am

Daniel Jackson wrote:
IMJ wrote:
Daniel Jackson wrote:
Crow331 wrote:I did ... their response was "we had over XXXXX amount of books submitted at comic-con so our response time is running 3-4 weeks behind" ... that's the other thing. If you are that far behind, I shouldn't have to call to find out where my books are, they should call or email and let their customers know. It reflects badly on their company IMO.

Agreed. Sounds like they need to work harder on their customer relation skills.
They have a virtual monopoly and they know it. Nuff said.
Sad way to run a business though.

If they took time out to email everyone that was waiting, that would just delay things even more and cause you even more hassle.

Best bet is to just expect the worst and then you can only be pleasantly surprised. I use this philosophy with pretty much everything.