I can't believe this happenned to me

caxiotis · Post by **caxiotis** » Fri Feb 27, 2009 8:04:31 pm

Today I am having one of those days where I feel like destorying things and I just got an e-mail message on ebay from one of my auction buyers. I will censor it for the people who get upset by vulgarities:

Dear caxiotis,

Hello Friendo, I see you "Changed your Mind" on the lot of Superman comics Item ##200310802332. Two(2) Things. First you will get a sh***y Feedback from me because you should have followed through. They have stipulations on bidding if you didn't get the price you wanted you didn't have to sell. you did not have that I of course paid through pay pal and I WILL BE RETRIVING MY MONEY AND NEVR BUYING FROM YOUR *SQUEE* AGAIN! Two I will be notifying EBay of your weasel like actions because you could not even send me a f*cking message, pay pal had too you Spineless f*ck!!!

My suggestion for you in the future grow up and learn not to *SQUEE* people off you Moral-less B**tard!!! I did my part you did not do yours.

- brownb81

First of all what he is referring to when he talks about "paypal notifying him" is that I voided a postage label I printed through paypal relating to his purchase. I somehow lost the postage I printed a couple of days ago and was not able to reprint it. This sale was still on and I planned on shipping. Also this guy left me negative feedback. Here was my response:

Dear brownb81,

First of all what are you talking about. I voided your shipping label through paypal, which does not void the auction. I didn't even know that you would be notified of that. The reason I had to void the label was because I accidently misplaced it and could not reprint it. Your package is going out tomorrow. Our transaction is still on.

Also, don't send me an e-mail with vulgarities before you know the full story about what is going on. You could have asked what happenned before you jumped to conclusions. Trust me i am not spineless, but now I am really unhappy right now.

Lastly, don't leave anybody negative feedback without a valid reason. Don't jump to conclusions without facts. Assumptions are not always right. I have been selling here for 8 years and this is the first negative feedback I get and I did not do anything wrong. This one bad feedback will effect my business, but because you are a buyer I can not leave you any bad feedback.

Because I am a professional I will still send your package, but be sure that I will not ever deal with you again.

Chris

In the end my is there anyway I can get this negative feedback removed? I am not trying to bring negativaty to the board, but I really can't believe this guy with 16 feedback would do this without facts. ANy help guys?

gavster · Post by **gavster** » Fri Feb 27, 2009 8:24:27 pm

caxiotis wrote:Today I am having one of those days where I feel like destorying things and I just got an e-mail message on ebay from one of my auction buyers. I will censor it for the people who get upset by vulgarities:

Dear caxiotis,

Hello Friendo, I see you "Changed your Mind" on the lot of Superman comics Item ##200310802332. Two(2) Things. First you will get a sh***y Feedback from me because you should have followed through. They have stipulations on bidding if you didn't get the price you wanted you didn't have to sell. you did not have that I of course paid through pay pal and I WILL BE RETRIVING MY MONEY AND NEVR BUYING FROM YOUR *SQUEE* AGAIN! Two I will be notifying EBay of your weasel like actions because you could not even send me a f*cking message, pay pal had too you Spineless f*ck!!!

My suggestion for you in the future grow up and learn not to *SQUEE* people off you Moral-less B**tard!!! I did my part you did not do yours.

- brownb81
First of all what he is referring to when he talks about "paypal notifying him" is that I voided a postage label I printed through paypal relating to his purchase. I somehow lost the postage I printed a couple of days ago and was not able to reprint it. This sale was still on and I planned on shipping. Also this guy left me negative feedback. Here was my response:

Dear brownb81,

First of all what are you talking about. I voided your shipping label through paypal, which does not void the auction. I didn't even know that you would be notified of that. The reason I had to void the label was because I accidently misplaced it and could not reprint it. Your package is going out tomorrow. Our transaction is still on.

Also, don't send me an e-mail with vulgarities before you know the full story about what is going on. You could have asked what happenned before you jumped to conclusions. Trust me i am not spineless, but now I am really unhappy right now.

Lastly, don't leave anybody negative feedback without a valid reason. Don't jump to conclusions without facts. Assumptions are not always right. I have been selling here for 8 years and this is the first negative feedback I get and I did not do anything wrong. This one bad feedback will effect my business, but because you are a buyer I can not leave you any bad feedback.

Because I am a professional I will still send your package, but be sure that I will not ever deal with you again.

Chris
In the end my is there anyway I can get this negative feedback removed? I am not trying to bring negativaty to the board, but I really can't believe this guy with 16 feedback would do this without facts. ANy help guys?

I think there must be a way for the feedback to be mutualy removed, but the buyer will have to agree to this. Have you looked within the EBay community pages for advice.

Crow331 · Post by **Crow331** » Fri Feb 27, 2009 8:31:59 pm

There is definitely a way, you just have to look into it. I haven't had the problem so I don't know exactly how it's done but I believe that they will change the feedback to neutral if both parties agree.

I also seem to recall a policy change that ebay will remove negative feedback under certain circumstances. I'm sure someone in the EBAY cafe can give you a hand.

caxiotis · Post by **caxiotis** » Fri Feb 27, 2009 8:55:06 pm

Crow331 wrote:There is definitely a way, you just have to look into it. I haven't had the problem so I don't know exactly how it's done but I believe that they will change the feedback to neutral if both parties agree.

I also seem to recall a policy change that ebay will remove negative feedback under certain circumstances. I'm sure someone in the EBAY cafe can give you a hand.

Thanks for this. I asked somebody and got a response. There is a way to ask for revised feedback. through my ebay account. I appreciate the help. Hopefully the guy will revise the feedback, even with my response message.

Doorman · Post by **Doorman** » Fri Feb 27, 2009 8:59:21 pm

Soooo, I'm not clear what happened here. Did you decide not to sell an item to a guy because it didn't sell high enough?

You can mutually remove feedback but it seems to me like he wouldn't really be interested in that ... as he seems to be pretty upset.

caxiotis · Post by **caxiotis** » Fri Feb 27, 2009 10:43:14 pm

Doorman wrote:Soooo, I'm not clear what happened here. Did you decide not to sell an item to a guy because it didn't sell high enough?

You can mutually remove feedback but it seems to me like he wouldn't really be interested in that ... as he seems to be pretty upset.

No I voided a shipping label in paypal and this guy thought I voided the sale. he got an e-mail from paypal saying I voided a shipping label from paypal. This guy inferred all of this other stuff based soley on a voided shipping label. I was always intending on sending this guy his package.

superman-prime · Post by **superman-prime** » Fri Feb 27, 2009 11:33:47 pm

what a moron if he emailed you he would not had soiled his shorts

Daniel Jackson · Post by **Daniel Jackson** » Sat Feb 28, 2009 12:07:36 am

I hope ebay gets rid of the undeserved feedback for you. It should be clear even to them that the buyer jumped the gun.

slym2none · Post by **slym2none** » Sat Feb 28, 2009 1:18:42 am

I think you handled that both professionally and as nice as possible. Hopefully this jackass will eat some humble pie, apologise, and have the neg removed. That's what a man would do.

-slym

Doorman · Post by **Doorman** » Sat Feb 28, 2009 9:41:53 am

ahhh thanks for clarifying the situation. you should have sufficient proof with a tracking lable that the item was actually delivered ... so you might be able to get the feedback removed. it's just a long annoying process. sorry to hear it, man.

tanord · Post by **tanord** » Sun Mar 01, 2009 1:53:17 pm

The least the buyer could do is send an e-mail asking about the situation first before jumping to conclusions and leaving negative feedback. The buyer was being unreasonable.

caxiotis · Post by **caxiotis** » Sun Mar 01, 2009 8:18:35 pm

well...........I guess this guy is just nuts. Here was his response:

First I could care less if your unhappy you got paid, so get over it. I guess you should watch before you leap and keep track of your actions if you would have Communicated IT WOULD HAVE NEVER HAPPENED. YOU WON'T GET NO FEED BACK REVISAL TILL I GET THE PACKAGE NOW. I CAN EXPLAIN MY SELF CAN YOU. give me bad feed back I don't care I did what was expected of me and I will not buy from you again and I will let many of my other ebayer friends know not to either. So get over it next time think what your actions cause. Maybe I “jumped" but I also know you should have been on top of it. If you sold as much as your rating claims and I am not denying you haven’t (you had many good “positive” ratings) then you should have known. Bottom line I am the consumer your the proprietor I met my obligations. I have a right to be angry if I feel you did not meet yours as a business man put your self in your customers shoes. It is all about communication. If that gives me bad feedback so be it. I will cherish the comics you sent. Maybe that’s why I was a little red under the collar but if you were in my position what would you have done. Especially if no one sent you a message or a kind reminder “Hey your package is going to run a little late due to a mistake with postage.” I know how the mail runs I know they screw up. You could have blamed them for all I care. I hope you understand the importance of the customers prospective. I understand yours. I work retail and when I don’t follow my expectations “heads will roll” mine especially. Thank you in advanced for your “clarifying” the mistake and I hope we both learned something through this little adventure. and frankly I hope to never see or hear from you again have a nice life

I guess this is the kind of people I might have to deal with sometimes. If he does not remove the feedback I will talk with ebay and try and have it removed. They can see what happenned with paypal, they can see his first e-mail to me in my ebay account. Thanks for everybody's support and help.

superman-prime · Post by **superman-prime** » Sun Mar 01, 2009 8:24:30 pm

thats cause u rock

slym2none · Post by **slym2none** » Sun Mar 01, 2009 9:56:43 pm

It's times like those that I wish I had a hanging punching-bag...

-slym

Daniel Jackson · Post by **Daniel Jackson** » Sun Mar 01, 2009 11:28:16 pm

Man, that guy has some issues.

iggy101us · Post by **iggy101us** » Mon Mar 02, 2009 8:17:12 am

brownb81 = DB

JustCallMeAric · Post by **JustCallMeAric** » Mon Mar 02, 2009 10:08:54 am

Homeboy went a little crazy over a $6 auction

Drift · Post by **Drift** » Mon Mar 02, 2009 10:17:30 am

He needs to see a doctor as soon as possible. That is the worst case of *SQUEE* I have seen for quite some time now.

Phantom · Post by **Phantom** » Mon Mar 02, 2009 10:34:09 am

sounds like a 15 year old boy.

After your reply to his email, he returns again with a message like that?
Funny how people write these things ~ but would never say it the face. If someone said that to my face after I explained it, the guy would get a Glasgo kiss.

Daniel Jackson · Post by **Daniel Jackson** » Mon Mar 02, 2009 10:41:37 am

Phantom wrote: Funny how people write these things ~ but would never say it the face.

I was just thinking the same thing.

Draco · Post by **Draco** » Mon Mar 02, 2009 12:51:17 pm

Almost stunned into disbelief, almost.

depluto · Post by **depluto** » Mon Mar 02, 2009 1:41:26 pm

caxiotis wrote:well...........I guess this guy is just nuts. Here was his response:

First I could care less if your unhappy you got paid, so get over it. I guess you should watch before you leap and keep track of your actions if you would have Communicated IT WOULD HAVE NEVER HAPPENED. YOU WON'T GET NO FEED BACK REVISAL TILL I GET THE PACKAGE NOW. I CAN EXPLAIN MY SELF CAN YOU. give me bad feed back I don't care I did what was expected of me and I will not buy from you again and I will let many of my other ebayer friends know not to either. So get over it next time think what your actions cause. Maybe I “jumped" but I also know you should have been on top of it. If you sold as much as your rating claims and I am not denying you haven’t (you had many good “positive” ratings) then you should have known. Bottom line I am the consumer your the proprietor I met my obligations. I have a right to be angry if I feel you did not meet yours as a business man put your self in your customers shoes. It is all about communication. If that gives me bad feedback so be it. I will cherish the comics you sent. Maybe that’s why I was a little red under the collar but if you were in my position what would you have done. Especially if no one sent you a message or a kind reminder “Hey your package is going to run a little late due to a mistake with postage.” I know how the mail runs I know they screw up. You could have blamed them for all I care. I hope you understand the importance of the customers prospective. I understand yours. I work retail and when I don’t follow my expectations “heads will roll” mine especially. Thank you in advanced for your “clarifying” the mistake and I hope we both learned something through this little adventure. and frankly I hope to never see or hear from you again have a nice life

I guess this is the kind of people I might have to deal with sometimes. If he does not remove the feedback I will talk with ebay and try and have it removed. They can see what happenned with paypal, they can see his first e-mail to me in my ebay account. Thanks for everybody's support and help.

That's why I can never bring myself to sell stuff on ebay. I don't think it will hurt your rep much, though.

vikingspawn · Post by **vikingspawn** » Mon Mar 02, 2009 2:51:19 pm

There's a new contact number on ebay now where you can call in and dispute negative feedbacks to have them removed.

I got 5 negs in December from a weirdo buyer with only 2 feedbacks who tried to rip me off after he recieved these statues I sold him. I called up ebay and one of the ebay representatives (ask for a manager) was able to help and have them totally removed from my profile. And the guy had his name suspended.

Works good and took a few minutes by phone.

gavster · Post by **gavster** » Mon Mar 02, 2009 5:58:53 pm

vikingspawn wrote:There's a new contact number on ebay now where you can call in and dispute negative feedbacks to have them removed.

I got 5 negs in December from a weirdo buyer with only 2 feedbacks who tried to rip me off after he recieved these statues I sold him. I called up ebay and one of the ebay representatives (ask for a manager) was able to help and have them totally removed from my profile. And the guy had his name suspended.

Works good and took a few minutes by phone.

Wow a phone number for EBay, things are changing!

superman-prime · Post by **superman-prime** » Mon Mar 02, 2009 6:08:03 pm

wow thats impressive

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I can't believe this happenned to me

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